With Voice of the Customer surveys, you can create and send out surveys to get feedback from your customers about your products or services. Respondents can take the surveys on a phone, tablet, or computer. You can see your customerâ€™s feedback history as you work a sale or resolve a service case.
The survey analytics included with the Voice of the Customer solution help you use customer feedback to identify gaps in service, run targeted marketing campaigns, and send offers to increase sales.
Making R the Enterprise Standard for Cross-Platform Analytics, Both On-Premises and in the Cloud – Machine Learning
By Joseph Sirosh, Corporate Vice President, Microsoft Data Group
Less than a year ago we decided to acquire Revolution Analytics, the leading commercial provider of software and services for R, the worldâ€™s most widely used programming language for statistical computing and predictive analytics. At the time, we committed to building R and Revolutionâ€™s technology into our broader database, big data and business intelligence offerings and to bring these benefits to customers and students â€“ on-premises, in the Azure cloud, and to new platforms.
Today, I have a few more exciting announcements to make about delivering R -based analytics to new platforms, developers and the R community:
Revolution R Enterprise for Hadoop, Linux and Teradata is now available as Microsoft R Server with all the benefits of Microsoftâ€™s enterprise-grade quality, support and purchasing options.
A new Microsoft R Server Developer Edition with all the features of the commercial version will be available as a free download.
The Microsoft Data Science Virtual Machine will include a pre-installed and pre-configured version of Microsoft R Server Developer Edition.
Microsoft R Server is available to all students for academic use with the Microsoft DreamSpark program.
Delivering Microsoft R Server across multiple platforms allows our enterprise customers to standardize advanced analytics on one core tool, regardless of whether they are using Hadoop (Hortonworks, Cloudera and MapR), Linux (Red Hat and SUSE) or Teradata. For Windows, Microsoft R Server will be included in SQL Server 2016 as SQL Server R Services â€“ and the combined bundle is less expensive than RRE standalone. Until SQL Server 2016 is released, Revolution R Enterprise for Windows remains available as a standalone product.
"Advanced and predictive analytics is about developing and testing new models. But it’s also about their incorporation by developers into production deployments of decision support and automation solutions that can benefit the whole organization. With its new offerings for the R ecosystem, Microsoft is playing an important role in bringing analyst modelling and productivity tools as well as deployment tools to a broader audience," said Dan Vesset Program VP, Business Analytics and Information Management at IDC.
In addition to todayâ€™s announcements we’ll continue to work on delivering greater integration and innovation in our upcoming offerings including:
Delivering Microsoft R Server as an Azure Marketplace Virtual Machine.
More at the link below.
January 12, 2016
Â· Rahul Desai Â· No Comments
Tags: Machine Learning, Microsoft, Microsoft R Server, Rahul Desai, SQL Server Â· Posted in: Azure, Cloud, General, Machine Learning, Microsoft, Microsoft R Server, SQL Server, Tools, Tips & Utilities, Visual Studio
Here are links to couple of good articles on multi-factor authentication for Office 365:
As a Microsoft Dynamics CRM Online customer, you have entrusted Microsoft to help protect your data. Microsoft values this trust and cares deeply about the privacy and security of your data. We strive to take a leadership role in industry privacy, security, and compliance practices through the following trust principles.
Customers are facing challenges with data migration scenario, where each customer/partner has to write custom code or use 3rd party tools to import large volume of data. To help alleviate this pain point, Microsoft Dynamics team has developed a cloud Data Loader service for Dynamics CRM Online. The key benefit of this service is the ability to move your data between flat files and CRM Online, and cut down on implementation costs. Weâ€™re pleased to announce preview of this service that will empower organizations to better manage their data import/export processes. The preview supports only import operation, and the export will come in the next update of the feature.
This new Data Loader is available as a preview to North American based Dynamics CRM Online organizations. It supports CRM 2015 Online Update1 and the upcoming release.
Microsoft unveils a range of new devices, all built to make the most of Windows 10
UX design guidelines, a collection of best practices based on real life customer experiencesâ€¦.
Microsoft Dynamics CRM underwent a major user experience (UX) refresh with the release of Microsoft Dynamics CRM 2013 and enhanced further in subsequent releases. This white paper will give insight to the key design principles behind this refresh but as importantly how to take best take advantage of them in implementation projects.
The key objectives of this document are therefore to:
- Illustrate how to use the new features introduced in or after Dynamics CRM 2013 to create a delightful experience to end users.
- Explain how designing solutions for versions in or after Dynamics CRM 2013 should differ from designing solutions for CRM 2011
Microsoft acquires FieldOne, global provider of field service management solutions for the enterprise
Another one acquired back in July 15â€¦..
FieldOne is a great fit for Dynamics CRM adding to our extensive customer service capabilities â€“ which includes chat, knowledge management and self-service functionality from Parature which we acquired in January of 2014. Like Parature, FieldOne is offered to customers as a cloud service. Itâ€™s built on Microsoft technology for fast integration, it already works great with other Microsoft productivity offerings like Office 365 and SharePoint, and has cross-platform capabilities meaning it can work on different devices enhancing the mobile experience which is so critically important in field service management. FieldOne was built from the ground up to leverage Dynamics CRM, and this means that our customers can take advantage of its capabilities right away.
Microsoft acquires Adxstudio Inc., Web portal and application lifecycle management solutions provider
Another great acquisitionâ€¦
Packed with compelling features that extend Dynamics CRM to the Web, Adxstudio Web portals are built natively on Dynamics CRM, allowing our customers to easily connect and extend their key sales and customer services business processes online. These portals work with the CRM application easily and naturally for both online and on-premises customers, who can take advantage of this offering right away. Adxstudio portals can also be used along with our Parature Service thanks to native integration with Paratureâ€™s rich knowledge management solutions.