Archive for September, 2015

Announcing UX Design Guidelines for Microsoft Dynamics CRM White Paper

UX design guidelines, a collection of best practices based on real life customer experiences…. Microsoft Dynamics CRM underwent a major user experience (UX) refresh with the release of Microsoft Dynamics CRM 2013 and enhanced further in subsequent releases. This white paper will give insight to the key design principles behind this refresh but as importantly […]

September 30, 2015 · Rahul Desai · No Comments
Tags: , ,  · Posted in: Dynamics CRM, Microsoft, Tools, Tips & Utilities

Microsoft acquires FieldOne, global provider of field service management solutions for the enterprise

Another one acquired back in July 15….. FieldOne is a great fit for Dynamics CRM adding to our extensive customer service capabilities – which includes chat, knowledge management and self-service functionality from Parature which we acquired in January of 2014.  Like Parature, FieldOne is offered to customers as a cloud service. It’s built on Microsoft […]

September 28, 2015 · Rahul Desai · No Comments
Tags: , , ,  · Posted in: Dynamics CRM, FieldOne, Microsoft, Tools, Tips & Utilities

Microsoft acquires Adxstudio Inc., Web portal and application lifecycle management solutions provider

Another great acquisition… Packed with compelling features that extend Dynamics CRM to the Web, Adxstudio Web portals are built natively on Dynamics CRM, allowing our customers to easily connect and extend their key sales and customer services business processes online. These portals work with the CRM application easily and naturally for both online and on-premises […]

September 28, 2015 · Rahul Desai · No Comments
Tags: , , ,  · Posted in: ADXStudio, Dynamics CRM, Microsoft, Tools, Tips & Utilities

Microsoft reinvents productivity with upcoming release of customer engagement solution

Microsoft Corp. (Nasdaq “MSFT”) on Tuesday unveiled new capabilities it will deliver later this calendar year with Microsoft Dynamics CRM 2016, the latest release of its customer engagement solution. The most comprehensive upgrade ever for Dynamics CRM includes advancements in intelligence, mobility and service, with significant productivity enhancements to help businesses and workers achieve more. […]

September 10, 2015 · Rahul Desai · No Comments
Tags: , ,  · Posted in: Dynamics CRM, Microsoft, Tools, Tips & Utilities

Microsoft Dynamics CRM 2015, 2013, and 2011 Updates: Release Dates, Build Numbers, and Collateral

Do you want to know if certain Service Packs or versions of a Microsoft product or technology are supported with Dynamics CRM?  If so, consult the Microsoft Dynamics CRM Compatibility List.  For example, you can use this KB to determine the latest Microsoft SQL Server major version and Service Pack that is supported. Microsoft will […]

September 1, 2015 · Rahul Desai · No Comments
Tags: , ,  · Posted in: Dynamics CRM, Microsoft, Tools, Tips & Utilities