Archive for the ‘Dynamics CRM’ Category

Microsoft Forms Vs Dynamics Voice of Customer

A quick Venn Diagram outlining high level (use case of Polls, Surveys and Quizzes) features, commonality and differentiators.

October 25, 2017 · Rahul Desai · No Comments
Tags: , , , , ,  · Posted in: Cloud, Dynamics 365, Microsoft Forms, Office 365, Voice of the Customer Surveys

Download Unified Service Desk for Microsoft Dynamics 365 from Official Microsoft Download Center

Version 2.2 now available….

Unified Service Desk for Microsoft Dynamics 365 provides a configuration-based framework for quickly building agent applications for call centers. You can aggregate customer information from different areas in Microsoft Dynamics 365 into a single desktop and get a 360° view of customer interactions. For more information, see Unified Service Desk Administration Guide.

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April 17, 2017 · Rahul Desai · No Comments
Tags: , , ,  · Posted in: Dynamics 365, Dynamics CRM, Microsoft, Tools, Tips & Utilities

Microsoft Dynamics 365 Developer Toolkit

 

The Developer Toolkit is a set of Microsoft Visual Studio Integration tools, focused on accelerating the development of custom code for Microsoft Dynamics 365(CRM)

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November 25, 2016 · Rahul Desai · No Comments
Tags: , ,  · Posted in: Dynamics 365, Dynamics CRM, Microsoft, Tools, Tips & Utilities

Microsoft Dynamics 365 – Now generally available

 

Microsoft Dynamics 365 – Now generally available – Microsoft Dynamics Blog

November 1, 2016 · Rahul Desai · No Comments
Tags: , , ,  · Posted in: ADXStudio, Company News timeline, Dynamics 365, Dynamics AX, Dynamics CRM, FieldOne, Microsoft, Office 365, Power BI, PowerApps, Voice of the Customer Surveys

Dynamics 365 and more: What you need to know

Satya Nadella Announces Microsoft Dynamics 365 at WPC 2016…..

Designed to help change the nature of digital work within organizations of all sizes, Microsoft Dynamics 365 empowers business users with built-in insights and intelligence within the business applications they’re working in – applications like field service, sales, finance, and operations. As a result, Microsoft Dynamics 365:

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August 17, 2016 · Rahul Desai · No Comments
Tags: , , , ,  · Posted in: Azure, Cloud, Dynamics AX, Dynamics CRM, Office 365, Tools, Tips & Utilities

Internet accessible URLs required for connectivity to Microsoft Dynamics CRM Online

 

Add the following URLs to the white list to allow traffic to proceed to these URLs. North America based organizations: • http://login.microsoftonline-p.com • https://login.live.com • https://secure.aadcdn.microsoftonline-p.com • http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://online.dynamics.com • https://mbs.microsoft.com • https://go.microsoft.com • https://urs.microsoft.com • https://auth.gfx.ms • https://sc.imp.live.com • https://dynamicscrmna.accesscontrol.windows.net  • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • http://*.crm.dynamics.com • https://*.crm.dynamics.com

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July 13, 2016 · Rahul Desai · No Comments
Tags: , ,  · Posted in: Cloud, Dynamics CRM, Tools, Tips & Utilities

CRM Solution: Company News timeline for CRM Online

You can now view news related to an Account, Lead, Contact or Opportunity in the CRM app on your mobile device. The Company news timeline solution for mobile enables sales and service users to view the latest and most important news in the mobile client from Bing news. The news articles are organized by time (Today, This Week, Last Week) and contain the headline, date/time, and source of the news article. Important events are detected and categorized (including Management Changes, Earnings Releases, New Offerings, Cost Cutting, Growth, Legal Issues, Acquisitions and Partnerships).

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June 14, 2016 · Rahul Desai · No Comments
Tags: , ,  · Posted in: Cloud, Company News timeline, Dynamics CRM, Tools, Tips & Utilities

Compatibility information on various Dynamics CRM versions

The below links provides details around recent and upcoming compatibility testing for Microsoft Dynamics CRM:

 

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May 30, 2016 · Rahul Desai · No Comments
Tags: , ,  · Posted in: Dynamics CRM, Microsoft, Tools, Tips & Utilities

Microsoft/Power-BI-Solution-Template

Microsoft/Power-BI-Solution-Template on GitHub, details and link as below.

The solution template contains a secure, scalable and extensible Sales Management dashboard  for analysis. It is an end-to-end solution including Scribe’s cloud-based ETL platform, a cloud or on-premise database, and polished Power BI reports (including a security model derived from your own Dynamics CRM instance).

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May 19, 2016 · Rahul Desai · No Comments
Tags: , , ,  · Posted in: Dynamics CRM, Microsoft, Tools, Tips & Utilities

Voice of the Customer Surveys solution

Although currently available in limited CRM online instance’s / datacentres’, the link outlines limitations, Azure components and services that are involved/used by

Voice of the Customer Surveys.

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March 21, 2016 · Rahul Desai · No Comments
Tags: , , , ,  · Posted in: Azure, Cloud, Dynamics CRM, Tools, Tips & Utilities, Training, Voice of the Customer Surveys