Archive for October, 2017

Data: Modernize your applications across on-premise and cloud with the Microsoft Data Accelerator Program

https://blogs.technet.microsoft.com/dataplatforminsider/2017/10/30/modernize-your-applications-across-on-premise-and-cloud-with-the-microsoft-data-accelerator-program/

October 30, 2017 · Rahul Desai · No Comments
Tags: , , , ,  · Posted in: Azure, Cloud, Digital Services, Microsoft, SQL Server, Tools, Tips & Utilities

Microsoft Forms Vs Dynamics Voice of Customer

A quick Venn Diagram outlining high level (use case of Polls, Surveys and Quizzes) features, commonality and differentiators.

October 25, 2017 · Rahul Desai · No Comments
Tags: , , , , ,  · Posted in: Cloud, Dynamics 365, Microsoft Forms, Office 365, Voice of the Customer Surveys

Bots as Chat Agents, with Escalation to Live Agents

Excerpts from the post…

Bots offer organizations a means of scaling customer service and customer engagement through natural and intuitive conversational experiences, as we’ve seen in some of our earlier posts. But bots will not always be able to meet all of our customers’ needs during an interaction. Being able to seamlessly transition a customer from a conversation with a bot to an actual live agent can be a key capability in realizing scale while also ensuring high-quality customer engagements……

Continue Reading–12 words totally

October 25, 2017 · Rahul Desai · No Comments
Tags: , , , ,  · Posted in: BOTS, Dynamics 365

AWS to Azure Services Comparison

Great comparison of services at a high level, excerpts from the article as below:

Azure and AWS for multicloud solutions

Continue Reading–3 words totally

October 25, 2017 · Rahul Desai · No Comments
Tags: , , , ,  · Posted in: Azure, Cloud, Microsoft, Tools, Tips & Utilities

Project: "Gauge" is now in Technical Preview! New addition to Dynamics 365 for Talent

We are excited to announce the technical preview of Project: "Gauge", a new addition to Dynamics 365 for Talent. You can use Gauge to create online skill assessments that will help you find and hire the best talent faster.

Continue Reading–1 words totally

October 8, 2017 · Rahul Desai · No Comments
Tags: , , ,  · Posted in: Cloud, Dynamics 365, Dynamics 365 for Talent