Archive for October, 2017
Data: Modernize your applications across on-premise and cloud with the Microsoft Data Accelerator Program
https://blogs.technet.microsoft.com/dataplatforminsider/2017/10/30/modernize-your-applications-across-on-premise-and-cloud-with-the-microsoft-data-accelerator-program/
October 30, 2017
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Rahul Desai ·
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Tags: Azure, Cloud, Microsoft, Rahul Desai, SQL Server · Posted in: Azure, Cloud, Digital Services, Microsoft, SQL Server, Tools, Tips & Utilities
Microsoft Forms Vs Dynamics Voice of Customer
A quick Venn Diagram outlining high level (use case of Polls, Surveys and Quizzes) features, commonality and differentiators.
October 25, 2017
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Rahul Desai ·
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Tags: Dynamics 365, Microsoft, Microsoft Forms, Office 365, Rahul Desai, Voice of the Customer Surveys · Posted in: Cloud, Dynamics 365, Microsoft Forms, Office 365, Voice of the Customer Surveys
Bots as Chat Agents, with Escalation to Live Agents
Excerpts from the post…
Bots offer organizations a means of scaling customer service and customer engagement through natural and intuitive conversational experiences, as we’ve seen in some of our earlier posts. But bots will not always be able to meet all of our customers’ needs during an interaction. Being able to seamlessly transition a customer from a conversation with a bot to an actual live agent can be a key capability in realizing scale while also ensuring high-quality customer engagements……
Continue Reading–12 words totally
October 25, 2017
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Rahul Desai ·
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Tags: BOTS, Dynamics 365, Geoff Innis, Microsoft, Rahul Desai · Posted in: BOTS, Dynamics 365
AWS to Azure Services Comparison
Great comparison of services at a high level, excerpts from the article as below:
Azure and AWS for multicloud solutions
Continue Reading–3 words totally
October 25, 2017
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Rahul Desai ·
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Tags: Amazon, AWS, Azure, Microsoft, Rahul Desai · Posted in: Azure, Cloud, Microsoft, Tools, Tips & Utilities
Project: "Gauge" is now in Technical Preview! New addition to Dynamics 365 for Talent
We are excited to announce the technical preview of Project: "Gauge", a new addition to Dynamics 365 for Talent. You can use Gauge to create online skill assessments that will help you find and hire the best talent faster.
Continue Reading–1 words totally
October 8, 2017
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Rahul Desai ·
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Tags: Dynamics 365, Microsoft, Rahul Desai, Talent · Posted in: Cloud, Dynamics 365, Dynamics 365 for Talent